Collection and Use Of Information

We collect personal information from you for the purposes of providing you with a specific product or service as requested by you. Information that is required to provide products or services includes your full name, the recipient’s full name, your email address, the address for delivery, contact phone numbers and credit card numbers. This information allows us to process your order through secure payment facilities, to send to you confirmation and expected delivery times of your order, or to contact you by email or phone regarding any questions we may have about your purchase.

We do not store credit card information or any other payment details on our system. We may use geographic, product interest and purchase information to help us improve our site design, product offerings and customer services.


The Linen Boutique employs the services of Direct Payment Solutions (“DPS”) to ensure your personal information is secure. DPS is a payment and billing service provider, a data centre, specifically tailored for processing payments.

DPS uses encryption and other security technologies to protect sensitive information such as your credit card details as it is transferred over the internet and stored on their computer servers. DPS is fully certified as Visa and MasterCard compliant insofar as security standards and best practices to protect sensitive transactional data including credit card details and personal information from unauthorized access, use or disclosure.

Please refer to DPS’s Privacy Policy via the following link for further information.

Disclosure Of Information

At The Linen Boutique, we respect and value the privacy of all our customers.

We do not disclose any of your personal information including your name, contact details or credit card numbers to any third parties except Direct Payment Solutions (“DPS”); a secure payment processing service provider (please refer to their Privacy Policy for further information This is necessary in order to enable your transactions to be processed so we can meet your order. Except for providing payment details to DPS to enable transactions to be processed, we will not divulge your personal information to any other third parties unless required by law to disclose such information.

Should you wish to send goods to another person, we do not disclose the sender information to the recipient unless specifically requested to do so by you.