Delivery TimesPLEASE NOTE: Christmas and New Year Period 2009/ 2010Our office is closed until the 10th January 2010. Please note all orders received after the 23rd December 2009, will be processed and dispatched after this date.
Deliveries are couriered or sent parcel post New Zealand wide, including P.O. Boxes and rural delivery. We will endeavor to deliver your order as promptly as possible, but please allow 7-10 working days from receipt of payment. Rural deliveries can take 2-3 days longer depending on the remoteness of the address. Larger items are sent via NZPost due to the high costs of courier delivery. Parcel post items usually take 2-3 days longer for delivery.
It is possible due to continuously changing stock levels that an item you purchase on this site may be out of stock. High demand may mean that a product sells out before we can update our site. If this occurs, we will contact you with the expected delivery date. Occasionally the supplier may also have sold out, in this instance you will be fully refunded.
All deliveries are made during week days, Monday to Friday (excluding public holidays). For courier deliveries, we use track and trace which sometimes requires a signature on delivery. Please supply a delivery address where you are likely to be when the courier calls like where you work. If you are not present when the courier calls, a card will be left to let you know that your parcel will be redelivered the next day, or it will give you the following options: a) to have the item redirected to the local PostShop or nearest courier depot for you to collect; b) to have the item redelivered to an alternative address. For P.O. Box deliveries, you will be asked to sign for your parcel when you pick it up.
Should your products arrive damaged or are lost in transit, please contact us at
info@linenboutique.co.nz and we will replace the items if they are still available, or issue a full refund including delivery charges.
Delivery ChargesAuckland local $8.00
North Island $12.00
South Island $15.00
Australia $18.00
Rest of world $25.00
International Delivery
We welcome orders from overseas. We now deliver to Australia and the rest of the world. You can choose one of these freight options as you go through checkout. All orders are sent overseas via NZPost's International Air Service which takes approximately 3-10 working days for delivery.
